The customer side
Sell on your site and in every chat — same stock, same orders.
A storefront and group-buy platform that shares one set of records with your back office. Customers order on the web, in the comments on Facebook or Instagram, or by message on WhatsApp or LINE; whichever they use, it lands as a real order against real stock, with the customer matched and the reply sent.
Book a callFacebook
+1 two boxes
comment · 13:42
Instagram
can i get 3? pickup sat
comment · 13:43
WhatsApp
Hi, still have the frozen shrimp? Want 2
message · 13:45
LINE
1 pack of rice crackers pls, deliver
message · 13:46
Sales orders created
×4
each within seconds of arriving
- Customers matched to their accounts
- Stock reserved, so the round cannot oversell
- Each reply sent on the app it came from
Marketing analysis, in the admin app
Which post sold, when to post next, and which posts went cold.
Every Facebook post is matched to the orders it produced. The admin app shows posts, orders, revenue and gross margin for any period, the hours that bring orders, how fast the first order arrives, and each item's own heat analysis with views, reach and clicks collected from Facebook.
Period overview
Posts, orders, revenue and margin on one card
Posts, orders, orders per post, revenue, cold posts, time to first order, gross profit and margin for the period you pick, with each day's post count and orders per post underneath.
When to post
The hours that actually bring orders
A weekday-by-hour heat map of median orders per post, and how long the first order takes after a post goes up, so the team posts when customers are watching.
Item heat analysis
Every item knows how its posts did
On the item record itself: orders, units, revenue, customers, comments, views, reach and clicks for its posts, ranked against the last 90 days, so a hot item is reposted and a cold one is rethought.
What it covers
- Storefront
- Categories, product pages, member pricing and promotion rules, in more than one language.
- Group buy rounds
- Open and close rounds with their own deadlines and pricing, including preorder lines.
- Orders from social channels
- Facebook, Instagram, WhatsApp and LINE. A customer comments or sends a message; the system reads it, matches the customer, creates the order and replies — no one retypes anything.
- Products from posts
- Hand it a supplier's post and it drafts the product: name, variants, price and images, ready for you to approve.
- Member area
- Addresses, order history, stored-value cards and vouchers, and a choice of delivery or pickup.
- Delivery
- Delivery notes and pickup lists generated from the orders, grouped the way the driver actually works.
- Replies that go out on their own
- Confirmations go back on the channel the customer used — Facebook, Instagram, WhatsApp, LINE or SMS — sent as the order moves.
- Marketing analysis
- Posts matched to their orders: revenue and margin by period, the best hours to post, cold posts, and views, reach and clicks collected from Facebook for every item.
- Missed orders recovered
- Every 15 minutes the system looks for comments that never became an order, drafts the order when it can identify the commenter, and flags the rest for a person to check.
- Delivery photos
- The driver's photo at the door is attached to the order, so a 'where is my parcel' message is answered with a picture.
What we automate around it
Selling in comments is fast for the customer and brutal for the seller. That gap is the whole point.
- Every comment read and turned into an order, including the awkward ones.
- Stock reserved as orders land, so a round does not oversell.
- Customers recognised as the same person across posts and across Facebook, Instagram, WhatsApp and LINE.
- Confirmations and delivery notices sent without anyone opening a screen.
Would this fit the way you work?
The honest answer is sometimes no. A 30-minute call is enough for both of us to find out.
Book a call